SAP Functional

  • SAP FSCM-(Collection, Credit & Dispute Mgmt)Course Contents
  • Course Duration: 40 Sessions
    Duration: One Hour / Session
    Server Access : 24 / 7
    Study Material will be provided
    Online Training on Week Days and Week Ends
  • Course Duration: 40 Sessions / One hour each Session


  • Basic Settings
  • Collection Management
  • Dispute Management
  • Credit Management


  • FI Organizational Structure:
  • Edit, Copy, Delete, Check Company Code
  • Fiscal Year setting & Posting Periods
  • Define Document Types and number ranges
  • Maintain Field Status Variants
  • Define of Chart of Accounts( Group, Country and Operative CoA)
  • Define Retained Earnings Account
  • Enter Global Parameters
  • Accounts Receivable:
  • Define Account Groups, Create & Assign Number Ranges
  • Define Tolerances for Customers/Vendors and Master Data Settings


  • Basic Settings for Collection Management
  • Define Company Codes for SAP Collections Management.
  • Collection Strategies (Process Strategies)
  • Organizational Structure:
      • Collection Segments,
        Collection Profiles,
        Collection Groups
        Collection Specialist
  • Business Partner BADI’s discussion
  • Promise to Pay: Create RMS ID, Create Status Profile etc.
  • Define Number Range Interval for Case
  • Define Case Types
  • Customer Contacts: Define Result of Customer Contact.
  • Resubmit: Define Resubmission Reason.
  • SAP Dispute Management Integration:
  • Worklist: Define Distribution Procedure
  • Integration with Accounts Receivable Accounting
  • Activate SAP Collections Management
  • Activate/Deactivate Standard Implementation for Mapping in FI-AR
  • Activate Distribution per Company Code
  • Make Settings for Promise to Pay
  • Business Partner Settings
  • Define Groupings and Assign Number Ranges
  • Business Partner Settings
  • Synchronization Control: Activate Synchronization Options
  • Activate PPO Requests for Platform Objects in the Dialog
  • Easy Access:
  • Transfer of Data from SAP FI-AR to FSCM Collections Management
  • Generation of the Work List.
  • My Work List
  • Supervisor – All Work list
  • Promise To Pay


  • Dispute Case Processing
  • Create RMS ID
  • Element Types and Case Record Model
  • Create Element Type
  • Create and Process Case Record Model
  • Create Attribute Profile
  • Create Values for Attribute "Escalation Reason"
  • Create Profile for Case Search
  • Configure Text IDs
  • Create Text Profile
  • Create Status Profile
  • NUMBER RANGE for Case
  • Define Case Types
  • Define Derivation of Element Types
  • Define Automatic Status Changes
  • Define Document Category for Attachments to Dispute Cases
  • Process Integration with Accounts Receivable Accounting
  • Activate Process Integration for SAP Dispute Management
  • Define Default Values for Creation of Dispute Cases
  • Automatic Write-Off of Dispute Cases:- Edit settings
  • Activate Assignment of Open Credits and Payments
  • Enter Accounting Clerk Identification Code for Customers
  • Correspondence
  • Easy Access:
  • Creation of Dispute Case
  • Manage Dispute Case
  • Closing of Dispute Case: Fully and Partial Payments
  • Clearing of Dispute Case through Credit memo
  • Automatic Write-off of Dispute Case


  • Overview SAP Credit Management
  • Basic Settings
  • Define Credit Control Area
  • Assign Company Code to Credit Control Area
  • Technical architecture of SAP Credit Management
  • Master data in SAP Credit Management
  • Business partner
  • Credit limit
  • Credit ratings
  • Create Risk Classes
  • Integration with Accounts Receivable & Sales and Distribution.
  • Define Credit Segment
  • Assign Credit Control Area and Credit Segment
  • Define Credit Exposure Categories
  • Define Recon a/c Without Credit Management Update
  • Reporting